Version Date: 2018-10-30
Who we are
SACson AB sells and supplies Marine Lubricants, Marine Oils, to their customers’ ships traveling on the world’s oceans
Our website address is: https://sacson.se.
What personal data we collect and why we collect it
Name, address and contact details (including company details, contact names, telephone numbers and email addresses)
This data allows us:
To carry out our obligations arising from any contracts entered into between you and us including delivery of product, invoicing and reporting; andTo provide you with information on products and/or services you specifically request from us or which we believe may be of interest to you.
If you are an existing customer we will only contact you by email and/or SMS with information about products and/or services similar to those which we have previously supplied to you.
If you are a new customer, and where we permit selected third parties (such as other members of SACson AB, Chevron marine Companies) to use your data, we (or they) will contact you by email and/or SMS only with your consent.
If you do not want us to use your personal data to market to you by email and/or SMS or pass on your details to third parties for marketing purposes, please, unsubscribe by using the link in the relevant email. Please note it might take up to 30 days for us to update our records.
On occasions we will share your contact details with our agents (such as third party suppliers) who may need to contact you to arrange, for example, the delivery of oil, storage tanks or the supply of other associated products and services on our behalf.
Most contact details will be provided by you at the point that you make an online enquiry or request or provide a quotation. In some cases, we may need to obtain alternative contacts (for example a facilities manager) who may be best suited to assist us should we have a specific query. Where we have no contact details, we may sometimes take proactive steps to collect data using desktop research (such as internet searches).
There may be an impact on the level of service we provide should we have only limited or inaccurate contact details.
Bank and payment details
This data may be provided to us at the start of or at any time during our business relationship with you. Such data can relate to the setting up of a direct debit, which we will process in accordance with the direct debit guarantee scheme.
We also take credit and debit card payments over the telephone and may ask you to confirm your bank details by email and over the telephone should we need to make any payments to you.
These processing activities allow us charge you for our products and services and make payments to you.
In addition to the cookies that SACson AB itself creates, cookies can be created by other services, for example. Google, Youtube, Facebook, Instagram and Twitter that we use on our website.
Anyone who does not want to accept cookies can set their browser so that it automatically denies cache storage or informs the user each time a site requests to store a cookie. Browser features usually also delete previously stored cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
Your personal data will be retained by us for as long as there remains a valid lawful basis for retaining it.
We will keep data retention under regular review.
Accounting information (such as invoices) will be retained in line with current tax legislation. Contractual documentation will be held in line under regular law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
How we protect your data
Safeguarding your personal data
We take all reasonable steps to ensure that appropriate safeguards are in place to protect your personal data.
The automated decision-making processes we operate.
There are some automatic decision processes that we operate to which we should draw your attention.
The purpose of this automation is necessary for us to agree a contract with you or to allow us to meet a contractual obligation.
Automated decision making can include credit checks.
Where we process your data for the purposes of a contract we are not compelled to explain the decision made.
However, to show good customer service we will try and provide you with an explanation where we can within a reasonable time.
The purposes for which your personal data is collected and processed.
We collect personal data with the overall aim of providing a better service to all of our customers and industry partners.
We will not collect sensitive personal data from you.
For example, we will never ask for or process data relating to race, religion or ethnicity.
The personal data categories identified below are relevant and specific for the products and services that we offer or obtain.
The listing also describes how and why we process them.
Transferring your data outside of the European Economic Area.
Some of our processing activities may involve your personal data being transferred to a third party agency who may in turn process your data outside of the European Economic Area (EEA). In such instances the transfer of data outside of the EEA is necessary for the performance of a contract between ourselves and that of our processing partner.
We may share your personal data with:
Regulatory authorities (such as Trading Standards), Government departments or the police in order to comply with any legal obligations or to assist in fraud prevention and detection;
Credit agencies (for the purpose of credit risk management), and professional advisors to enforce or apply the terms of any contracts between us and you;
Members of the SACson AB Companies, including SACson AB (Environmental) Chevron Marine Products.
Third party suppliers where we have subcontracted to them the performance of any or all of our obligations under our contract with you;
The buyer and its professional advisors should we wish to sell any or all of our business and/or our assets in which case personal data we hold about our customers will potentially be one of the assets we sell;
Other third parties where we reasonably believe that such action is necessary to comply with a legal obligation, or to protect our rights and property, or act in urgent circumstances to protect the personal safety of our staff or agents, users of our products or services or members of the public.
What automated decision making and/or profiling we do with user data
There are some automatic decision processes that we operate to which we should draw your attention. The purpose of this automation is necessary for us to agree a contract with you or to allow us to meet a contractual obligation.
Automated decision making can include credit checks. Where we process your data for the purposes of a contract we are not compelled to explain the decision made. However, to show good customer service we will try and provide you with an explanation where we can within a reasonable time.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes
Your right to be informed
This is our privacy notice which informs you of who we are, why we are processing your personal data, with whom we share your personal data and how we have collected it.
These details are set out On this information page
If you would like to discuss this privacy notice or suggest ways which we could improve the content or its communication then please contact a member of SACson AB
Your right to erasure
This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it.
You also have the right to ask us to delete or remove your personal data where you have exercised your right to withdraw consent.
Sometimes, however, we may refuse a request to erase such data in order, for example, to comply with a legal obligation.
If you require your personal data to be erased you can speak to a member of staff on SACson AB.
You will find our phone and email on our contact page.